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Miscellaneous
· Are your products fakes?
· How long is the whole process of ordering and shipping?
· Why we don''t have minimum order limit?
· What is the maximum amount I can order at one time?
· Is it legal to purchase these products?
· Are you a legitimate company?
· Can I buy your products through another way aside from the website?
· How can I contact you?
· How can I make an order?
· Do I need a prescription to order?
· What is Extensive Customer Service?
Questions about payment
· Why do you have so low prices?
· Where do I send my payment?
· What is the best method of payment?
· What type of Money Orders do you accept?
Questions about shipping
· How are products shipped?
· How are bulk/large quantity orders shipped?
· How long does the shipping process take?
· Is there a possibility for a shipping delay?
· What is the cost of shipping?
· Do you ship to P.O. Boxes?
· Is a signature required for shipping?
· Which country do you ship from?
· Which countries do you ship to?
Miscellaneous
Are your products fakes?
All our products are 100% original coming directly from the biggest medicine distributors worldwide, and you feel this from the first shot of juices or from the first tab.
How long is the whole process of ordering and shipping?
Order confirmation with instructions for how to make payment is sent to your email address automatically and immediately after you submit your order. Once payment is received, we process and dispatch your order within 1-5 business days. Shipping time will depend on various factors such as method of our shipping, postal service efficiency, customs clearance, international transit, etc., which is why we can only give you an approximation based on our statistics and former experience.
Why do you have minimum order limit? And what is your order limit?
Because we use extremely expensive, very discrete and safe packaging method our minimum order is USD 150.
What is the maximum amount I can order at one time?
We have no limits to how much you can order for offline methods of payment. Credit card limit for new clients is USD 1500. However, you should consult a qualified person regarding the quantity you would like to order, since there may be import regulations on those specific products in quantity.
Is it legal to purchase these products?
Since laws differ from country to country, we recommend you to contact a qualified lawyer regarding the regulations and restrictions of your country.
Are you a legitimate company?
We are a professional mail order service licensed to sell and distribute pharmaceutical products. We have been established for over 5 years, supplying original, high-quality pharmaceutical and sport related products, prescription-free over the Internet.
Can I buy your products through another way aside from the website?
Since we are specialized in internet mail ordering, our services are only available through our website.
How can I contact you?
Since our services are optimized to be conducted online and worldwide, You are more than welcome to contact our sales department through our website and
How can I make an order?
You can make an order by adding products to your shopping cart, completing an order form or sending us an email containing your name, address details, your order and quantity through Contact us menu.
Do I need a prescription to order?
A prescription is NOT required to order our products.
What is Extensive customer service?
We offer comprehensive order support and customer service with full feedback and support.
Questions about payment
Why do you have so low prices?
We are the cheapest on the web because we think as the customers
Where do I send my payment?
Information on where to send your payment is provided after you place an order, and is sent directly to your e-mail address. Please, follow the payment instructions carefully to avoid unnecessary delay.
What is the best method of payment?
Credit Card is the fastest and easiest, Western Union is the cheapest.
What type of Money or Money Orders do you accept?
We accept Western Union Payment and Credit Cards. All prices are in US dollars if you want to exchange in your local currency please go to www.xe.com
Questions about shipping
How are products shipped?
We ensure that all packages are shipped with maximum discretion. Since prescription is not submitted, products are removed from their original boxes and repacked with extreme care and precaution, specifically to minimize shipment volume. Our organization name is not indicated on any package and shipments are made from various shipping points in Europe established in different countries to ensure maximum discretion and highest probability of successful delivery. We have 100% successes to USA, 100% successes to any country of EU
How are bulk/large quantity orders shipped?
If the order is large enough and does not fit in the same shipment envelope as a small sized order, we guarantee the order will be divided into the necessary amount of packages. No matter how large your order is, we reassure you the same discretion level and repackaging is used as with a small sized order.
How long does the shipping process take?
Estimated delivery time for our Shipment is: 21 days to USA, 21 to Canada and Asia, 10 days to Europe ,21 days to Japan, and 21 days to South Africa.
Is there a possibility for a shipping delay?
There are occasions when delivery is delayed due to Postal Services procedures (we ship only by regular mail, because it is the safest), however in those occasions delivery might take a little longer, up to about a month.
What is the cost of shipping?
Cost of shipping worldwide is USD 19
Do you ship to P.O. Boxes?
We do not ship to P.O. Boxes credit card orders, but can ship Western Union orders.
Is a signature required for shipping?
If you do not want signature upon delivery (or, alternatively, insist on signature) – please state this clearly in the notes field.
Which country do you ship from?
We use various shipping points in different European countries.
Which countries do you ship to?
We ship worldwide.
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